Frequently Asked Questions
When I checkout, why is my order discounted 100%?Squarespace doesn't currently support emailing cart contents without enabling online payments. To work around this, every order automatically receives a 100% discount at checkout so your order details are emailed directly to us and we don’t collect any card information.
Your order is still submitted! Once we receive it, we'll review the details, confirm availability, calculate any delivery fees (if applicable), and contact you with a final invoice and payment instructions before your order is prepared. Confirmation will be completed within 24-48 hours after your order is placed.
This lets us personally confirm every order and ensure we can fulfill it exactly as requested.
Do you accommodate food allergies?
Growing up with a mother and brother who have anaphylactic peanut and treenut allergies, I understand how seriously food allergies must be taken. I am experienced in preventing cross-contact and recognize the peace of mind that clear, transparent ingredient information provides. ~Tessa
Allergy-sensitive orders are prepared individually, one order at a time. For nut-free requests, we do not use peanuts or tree nuts while preparing the order, and all work surfaces, utensils, and equipment are thoroughly cleaned beforehand.
Every order includes a complete ingredient label. Major allergens are clearly identified in a “Contains” statement, along with any manufacturer warnings such as “made on shared equipment” or “processed in a facility that also handles” certain allergens.
My zipcode doesn't allow delivery can I still place an order?Yes! You can still place your order. If your address is outside our listed delivery area, we'll contact you after reviewing your order to let you know whether delivery is available and discuss any additional delivery fee if applicable. If we aren't able to deliver, you're always welcome to choose store pickup, or we can meet half way instead!
Is Café Alegre a licensed bakery?Café Alegre operates legally under Maryland's Cottage Food Law, which allows certain homemade foods to be prepared and sold directly to consumers. We follow all applicable Maryland cottage food requirements, including proper labeling and approved food preparation practices.
How far in advance should I place my order?We recommend placing your order at least 2-4 days in advance. Larger or custom orders may require additional notice 5-7 days.
What makes you different?At Café Alegre, every order is made individually with care, not mass-produced or prepared alongside multiple customer orders. We take the time to understand each request, communicate clearly about ingredients, and confirm every detail before we begin.
Because we are a small local business, each order receives personal attention—from flavor and design choices to preparation, packaging, and delivery. Our goal is to create desserts that feel thoughtful, personal, and made especially for you.